Cancellation policy

Warranty Policy

All reservations must be guaranteed by payment of the lesser of 50% of the total invoice or the equivalent of 4 weeks' rental.  For stays of more than 3 nights, a security deposit of $150 will be charged to your credit card.

Cancellation policy – ​​rooms

Due to our small size, cancellations have significant negative repercussions. Consequently, our policy is strict because a last minute cancellation leaves us little time to re-let the room or the studio. Once you arrive at the residences: whether it is a cancellation or a reduction in the duration of your stay, the balance of your original reservation will be required before your departure.

A) Stay of 2 to 6 nights

  • 72 hours or more before the arrival date: The deposit is refunded in full
  • Less than 72 hours before the arrival date: Non-refundable deposit, no modification possible to the dates of stay.

B) Stay exceeding 7 nights

Your deposit will be refunded if cancellation is received 14 days prior to arrival. However, a cancellation received less than 13 days prior to the arrival date entails the loss of the deposit. No refund will be possible, once the cancellation period has begun, whether it is a complete cancellation or a shortened stay.